Your $1 per 1000 stitches is probably quite fair.
Did you get to the point of unzipping the file? If not, Cnet probably has a zip software for your use.
After the unzip is complete, I cannot think of a reason why it would not open. What is the error message you are getting? Copy it down using the exact wording. That helps to point to a possible solution.
Pat, The Avid Embroiderer
I hope you'll visit The Avid Embroiderer my blog for some tips and tricks from someone who enjoys sharing her discoveries. Considering selling your embroidery? Check here first! My spreadsheet is just what you need!